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Accessibility

Our Commitment to Website Accessibility

We want every patient in Blacklick and beyond to use our website comfortably, regardless of ability or the technology they rely on.

Our commitment

Havens Family Dental wants every visitor to our website to find the information they need and schedule care without frustration, regardless of how they access the internet. That includes patients using screen readers, voice navigation, keyboard-only controls, or magnification tools. Accessibility is something we think about every time we update this site, not something we check off once and forget.

If you have questions about dental care itself, our front desk team is always happy to help over the phone or in person at our Blacklick office. This page covers our website specifically.

The standard we work toward

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This is the widely recognized benchmark that organizations use to make web content usable by people with a range of disabilities, including visual, auditory, motor, and cognitive differences. We treat it as a working target we measure ourselves against as the site grows and changes over time.

Steps we have taken

Our development team has built a number of accessibility practices directly into this website, including:

Known limitations

We want to be honest rather than overstate where we stand. Some older content, embedded third-party tools such as our map or review widgets, or recently added pages may not yet fully meet every WCAG 2.1 AA success criterion. When we become aware of a gap, we prioritize fixing it and track it until it is resolved.

If you come across a page, form, or feature that gives you trouble, please tell us. Real feedback from real visitors is the most reliable way we find these issues.

Reporting a problem or getting help

If any part of this website is difficult to use with your assistive technology, or if you would simply rather speak with someone directly to book an appointment or ask about a treatment, our team at the Blacklick office is ready to help.

When you reach out, let us know which page you were on and what kind of trouble you ran into, such as a form that would not submit or a menu that would not open with a keyboard. We will do our best to assist you right away and to use that information to make a lasting fix.

Ongoing review

We review this website periodically as content and design change, and we update our practices as new tools and guidelines become available. This statement reflects where things stand as of our most recent review.

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