Privacy Policy for Havens Family Dental

How we collect, use, and protect the information you share with our Blacklick dental office, both online and by phone.

Information We Collect

Havens Family Dental collects information that patients and website visitors choose to share with us. We keep this collection limited to what we need to care for you and respond to your questions.

Contact form details: your name, email address, phone number, and any message you send us through our website.
Appointment requests: information you provide when booking or requesting an appointment, such as your preferred date, reason for the visit, and insurance details.
Mobile numbers for text messaging: phone numbers submitted through forms, booking requests, or keyword opt-in, used to send appointment and treatment-related texts.
Basic analytics: general, non-identifying information about how visitors use our website, such as pages viewed and browser type, which helps us improve the site.

How We Use Your Information

We use the information you give us to run our practice well and to keep you informed about your care. This includes:

Scheduling and confirming appointments, and following up on requests you have sent us.
Answering questions you submit through our contact form or by phone.
Sending appointment reminders and treatment-related text messages to the mobile number you provided, where you have given consent.
Reviewing website analytics to understand which pages are helpful and where we can make the site easier to use.

We do not use the information you provide for any purpose beyond what is described here.

SMS and Text Messaging Program

If you give us your mobile number through a form, appointment request, or keyword opt-in, Havens Family Dental may text you about dental care, treatment reminders, and appointment requests. We keep a record of your number and your consent so we can send these messages and meet carrier requirements for registered SMS programs (known as 10DLC compliance).

Your mobile number and SMS consent records are never sold to third-party marketers. We only share this information with the SMS and telephony vendors and mobile carriers that are needed to actually deliver the text messages to your phone.

To opt out: reply "STOP" to any text message and you will be removed from our texting list.
For help: reply "HELP" to any text message, or contact our office directly at (614) 762-2737.

For the complete terms of our SMS program, please see our Terms and Conditions page.

How We Store and Protect Your Information

We store the information you share with us on secure systems and limit access to staff members who need it to do their jobs, such as scheduling your appointment or responding to your message. We take reasonable precautions to protect your information from loss, misuse, or unauthorized access, though no method of electronic storage can be guaranteed to be completely secure.

Sharing of Information

We do not sell, rent, or trade your personal information. Information is only shared in these limited circumstances:

Service providers: vendors who help us operate our website, scheduling system, or SMS and telephony services that deliver text messages on our behalf.
Legal requirements: if we are required to disclose information by law, court order, or to protect the safety of our patients or staff.
With your permission: any other sharing only happens if you have specifically asked us to or agreed to it.

Cookies and Website Analytics

Our website may use cookies and similar basic analytics tools to understand how visitors use our pages. This information is general and does not identify you personally. You can adjust your browser settings at any time to block or delete cookies, though some parts of our site may not work as well if you do.

Your Rights: Correcting or Deleting Your Data

You have the right to ask us to correct inaccurate information we hold about you or to request that we delete it. To make this request, simply contact our office using the information below, and we will respond as promptly as we can.

Changes to This Policy

We may update this privacy policy from time to time as our practice or our website changes. The version posted on this page is always the current one. We encourage you to check back periodically if you have questions about how your information is handled.

Last updated: this year.

Contact Us About Privacy

If you have any questions about this privacy policy, want to correct or delete your information, or have a concern about how we handle your data, please reach out to us directly.

Phone: (614) 762-2737
Address: 1582 N Waggoner Rd Ste b, Blacklick, OH 43004

BOOK YOUR VISIT

Start your family dentistry journey in Blacklick

Join the Blacklick families who trust Havens Family Dental. New patients and emergencies are always welcome.

Book Appointment CALL 614-762-2737